Question 1

Do I need to sign in to buy something on the new website?

Accepted Answer

Yes, you need to sign up as a member. There is a $10 Lifetime membership fee, however, you get that back multiple times, as now we have a welcome discount for you of 10% on all products!

Question 2

How long after insertion of the suppository can I have a bowel movement? When is maximum absorption complete?

Accepted Answer

You should wait 20 min before going to the bathroom. You will never lose the suppository as it gets absorbed right away.
You may see a filmy yellowish substance in the toilet. This is the coconut oil around the suppository.

Question 3

Can more than 1 of the bullets be applied in the same daytime IE: Nad + Stemtor between 9am-3pm?

Accepted Answer

You should space the suppositories out an hour but yes, can use the NAD & Stemtor on the same day. Both can either be taken in the morning or evening.

Question 4

And still use sandman at bedtime?

Accepted Answer

Yes, you can still use Sandman at bedtime. Take it 2-3 hours before bed, as this is a slow-release formula, exactly like an IV.

Question 5

How long before bed should sandman be used?

Accepted Answer

Sandman should be taken 2-3 hours before bed.

Question 6

Is the Zen EO and the Zen CBG designed to do the same thing physiologically, and the difference between both are the ingredients and how powerful are they in between?

Accepted Answer

The Zen EO has essential oils, hape and oxytocin, and is our least strong Zen.
The CBG has CBG, Hape & oxytocin. This formula gives you energy and has more healing properties than CBD. 
Extra Strength has only Hape and Oxytocin and is our strongest formula.

Question 7

How long does the 2 oz jar of MitoSkin Melatonin Cream last? Does one jar last 90 days?

Accepted Answer

The MitoSkin should last for 90 days, since a small amount of a dime size will do the job.

Question 8

When is the best time to use Zen EO? During the day or before bed?

Accepted Answer

Zen EO Vertical Spray can be used any time during the day, it will give you energy at first and then a deep calm. Some people like to use Zen EO before meditating and sleeping.

Question 9

Can you use it twice a day, at midday and then before bed?

Accepted Answer

YES

Question 10

Are you supposed to spit out Boca Zen after swishing around the gums/mouth?

Accepted Answer

Boca Zen is designed to be swallowed, but some people preferred to spit it out after keeping it in their mouth for at least 30 seconds. The formula will do the job either way. Personally, I like to gargle (I add a few drops in at least 4oz of warm water, then I do the gargles keeping them in my mouth for a few seconds).

Question 11

Are 'bullet' medicines taken rectally or orally because they look too big to swallow?

Accepted Answer

They are taken rectally. Bullets are slowly released into the bloodstream over a 5–7-hour period. All of our suppositories can also be taken orally by cutting them into smaller pieces and swallowing each piece like a pill.

Question 12

How do I cancel a product subscription?

Accepted Answer

At this time, subscription cancellations must be handled by our team. Please contact us to let us know which subscription you would like to cancel, and a team member will be happy to assist you.

Question 13

I paid the $10 lifetime membership fee, but I can’t log in. What should I do?

Accepted Answer

If you’re having trouble logging in, please follow the steps below to reset your password:

1. Go to the login page: https://www.mitozen.club/

2. Click “Forgot Password?”

3. Enter the email address associated with your membership and click Send

4. Check your email and follow the instructions to create a new password

Please be sure there are no extra spaces in your email address or password, as this can prevent a successful login. If you do not receive the reset email, check your spam or junk folder, confirm that the email address was entered correctly, and try clearing your browser’s cache before attempting again.

If you continue to experience issues, please contact our support team for further assistance (info@mitozen.com).

Question 14

Who can I speak with if I need help choosing the right products or protocols?

Accepted Answer

If you have any product questions or would like personalized guidance on which products or protocols may be best suited for your needs, you are welcome to schedule a consultation with our health coach, Tara Smith. She can provide individualized recommendations based on your goals and concerns.

To schedule a consultation, please use the following link to select a date and time that works best for you:
https://calendly.com/mitozenhealth/initialconsultation

Question 15

Can I return a product?

Accepted Answer

Please refer to our Terms & Return Policy here: https://www.mitozen.com/return-policy/

Frequently asked questions